Site Search

Personal Financial Consultant

Location:	Baghdad (Bagdad), Iraq, Middle East
Job Type:	Permanent
Posted:	27th May 2010
Closing Date:	24th Jun 2010
Posted By:	Standard Chartered Bank
Details:
Personal Financial Consultant SCOPE OF ROLE: • Achieving allocated business targets, ensuring high quality customer service, ensuring internal and external compliance on all branch transactions, handling difficult customer situations and contributing to the overall achievement of business growth. KEY RESPONSIBILITIES/CHALLENGES: • Achieve allocated business targets and actively cross sell Consumer Banking products and third party products. • Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts. • Participate actively in branch sales planning to generate action plans for meeting targets. • Ensure high level of customer service in the Branch. Manage difficult customer situations. • Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections. • Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs. • Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities. • Take responsibility for general reconciliation and control activities. • Find ways to improve operational efficiency and control costs to meet cost budgets. • Gather/prepare statistics for service quality and productivity indicators. • Active participation in branch sales planning to generate action plans for meeting targets. • Responsible for general reconciliation and control activities. • Be multi-skilled to handle all kinds of transactions and services in the bank • Manage attrition of the base. SELECTION CRITERIA: • Graduate/ Post Graduate. • Anywhere between 1 - 4 years of overall experience. • Banking knowledge. • Understanding of front and back office processes and procedures. • Good Interpersonal Skills. • Strong Communication Skills. • Team-playing ability. • Customer Orientation. • Sales Focus.

Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.