VTC Field Service Technician

Salary:	Competitive market salary for a 1-yr. contract. Full benefits apply.
Location:	U.S. Embassy, IZ, Baghdad (Bagdad), Iraq, Middle East
Job Type:	Contract
Posted:	4th Jun 2009
Closing Date:	2nd Jul 2010
Posted By:	Pelatron, Inc.
Details:
VTC Field Service Technician SCOPE U.S. Citizenship required - The VTC Technician will support the existing Multi National Forces Iraq (MNF-I) throughout Iraq. The candidate will be responsible for operating and maintaining VTC and A/V suites at numerous US military camps throughout the Iraq Theater of Operations. RESPONSIBILITIES • Provide maintenance and support for Polycom’s Accord MCU 50 and 100 bridges. • Familiar with Tandberg and Aethra Codec’s, a variety of controllers, Extron Crosspoint Series Switches, video cameras, speaker systems as well as being able to perform/handle COMSEC equipment duties. Schedule, setup and manage VTC sessions. • Troubleshooting all VTC hardware and software issues and provides weekly tracking and reporting on all projects and bridge activity. • Creating Preventive Weekly/Monthly Checks and Services schedules, and providing technical oversight to the customer. • Identifying required spare parts, perform contractor's procedures for dispatching spare parts/field service personnel, and provide technical assistance to responding field service personnel. The candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. This position will require the person to work flexible hours/shifts and possibly provide coverage at a nearby AOR venue. Must perform other duties as assigned. REQUIRED QUALIFICATIONS • U.S. citizenship and valid U.S. Passport • Active SECRET Security Clearance • Must have at least 4 years managing and maintaining VTC’s. • Knowledge of VTC technology and equipment, and aspects of coordinating VTC type meetings across multiple sites. Emphasis placed on the following gear: ○ Tandberg Codian MSE 800 MCU ○ Tandberg Codian 4220 MCU ○ Tandberg MPS 200 ○ Tandberg Gatekeepers ○ Tandberg Border Controllers • Demonstrated ability to set up and coordinate multiple bridging and computing data or display problems across locations. • Must meet overseas medical deployment qualifications DESIRED SKILLS • Ability to perform effectively in a fast-paced environment with short timelines • Ability to maintain a professional and courteous manner in difficult situations • Ability to maintain high quality work to manage multiple critical projects • Ability to perform and participate in a team-oriented environment • Ability to communicate effectively with a diverse group of users • Excellent customer service skills and demeanor REQUIRED EDUCATION An Associate’s degree can substitute for 4 years of relevant technical experience.

	Apply for this Job