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SharePoint Administrator/Google Appliance Engineer

Salary:Competitive market salary for 1-yr. contract
Location:U.S. Embassy, IZ, Baghdad (Bagdad), Iraq, Middle East
Job Type:Contract
Posted:4th Jun 2009
Closing Date:2nd Jul 2010
Posted By:Pelatron, Inc.
Details:
SharePoint Administrator/Google Appliance Engineer

SCOPE
U.S. Citizenship required - Maintenance and support of SharePoint Team Services applications to include SharePoint and Google search appliances and all third-party applications and collaborative tools.

JOB DESCRIPTION:
• Manages multiple servers, workstations and network appliances, ensuring proper integration of these components within the existing infrastructure while further ensuring that each server maintains 100% up-time
• Implements system security policy, host and client access, file permissions, and user accounts
• On-site development lead for an integrated solution of MS SharePoint Office Server (MOSS) 2007, SQL Server 2005, and Google Search Appliances
• Rapid development of new capability
• Customizes MOSS portal
• Develops new capabilities within MOSS portal
• Develops/deploys new webparts for MOSS 2007
• Works with user community to define requirements for new capabilities and then implementing the solution
• Develops new capabilities utilizing Google Search appliances
• Researches, evaluates, installs, configures, and troubleshoots all hardware, peripherals and equipment necessary to meet integrated systems objectives
• Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment and/or systems
• Performs software installation, maintenance and upgrading
• Performs routine network administration and maintenance
• Performs servers and systems data back-up and recovery
• Provides training on system functionality
• Troubleshoots problems with networks, web services, and overall aspects of custom SharePoint, .NET, and C# solutions
• Maintains a broad knowledge of operating systems, programming languages and hardware.
• Monitors system logs and activity on all servers and devices
• Provides helpdesk support as required; resolves operations, network and user-based problems
• Ensures that all customer requests are logged and updates calls utilizing the designated call handling and tracking system (Remedy)
• Ensures follow-ups with customers providing call or service request status changes (e.g. will be delayed)
• Ensures customer satisfaction by responding to Service Requests in a timely, accurate, and professional manner
• Researches, evaluates, recommends, and implements on-line knowledge based applications for faster response to problems
• Coordinates referrals to appropriate technical, professional or service personnel for respective services, repairs, training and follow-up.
• Other duties as assigned.

REQUIRED QUALIFICATIONS
• Must have 5 years general and 3 years specialized experience in SharePoint development. 3 years general and 3 years specialized experience in Google Search appliances
• MCSE Required/MCSD Desired
• Must be able to obtain a Secret Clearance
• Must meet overseas medical deployment qualifications

DESIRED SKILLS:
• Excellent customer service skills and demeanor even in difficult situations
• Demonstrated leadership and management qualifications
• Demonstrated self-starter and ability to independently resolve problems
• Good understanding of U.S. Military organizations
• Ability to perform effectively in a fast-paced environment with short timelines
• Ability to maintain high quality work on multiple critical projects
• Ability to perform and participate in a team-oriented environment
• Ability to communicate effectively with a diverse group of customers
• Ability to maintain a professional and courteous manner in difficult situations
• Ability to maintain high quality work to manage multiple critical projects
• Excellent customer service skills and demeanor
• Strong knowledge of Microsoft Office 2007 products to include Microsoft Office SharePoint Server (MOSS) 2007, Google Appliances and search engine tools
• Strong knowledge of Google Search appliance integration, Google OneBox development, Google Search Engine tools and MySQL Database integration.


EDUCATION REQUIREMENTS:
• Associates degree or equivalent in an information systems related discipline
• Documented work experience in the information management field, preferably within a military environment.
 
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