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Field Technician Representative (Electronics Technician)

Salary:FSR/Electronics Technician
Location:Iraq, Middle East
Job Type:Contract
Posted:12th Mar 2010
Closing Date:30th Jun 2010
Posted By:Integrated Finance & Accounting Solutions
Details:
Field Technician Representative (Electronics Technician)

Labor Category: Field Service Representative/Electronics Technician Intermediate

Schedule: Full-time

Travel: Yes, 100% of the time

Essential Job Functions
• Field Service Rep will provide on-site field support to customers including installation, servicing, and repairing systems and equipment. Verifies and approves operational quality of system equipment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
• Instructs customers in the operation and maintenance of systems/equipment.
• Perform installations, tests, preventive maintenance, troubleshooting, and repair for communications equipment, electronics equipment, large/mini computers, and buses for those in networked environment.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
• Acts as a liaison with customers on administrative and technical matters for assigned projects.
• Performs analysis and prepares reports on system problem trends and issues.
• Support installation, integration, testing, and field service to customer.
• Analyze and repair faulty electronic equipment.
• Ability to distinguish between hardware and software problems in multi-vendor systems.
• Read and interpret schematics and block diagrams
• Provide formal training and guidance to military personnel on variety of ECM equipment.
• Upload new systems parameters via computer interface.
• Manage and inventory control of assets.
• Performs measurements of electronic/electro-mechanical/computer equipment in accordance with military and commercial standards.

Qualifications

Basic Qualifications
• Bachelors’ Degree in Engineering, Computer Science, Business, or related field preferred.
• Eight or more years of direct relevant field support experience
• Experience working with the company's hardware, software and equipment products
• Experience working with customer technology and support requirements
• Active SECRET clearance and passport required
• Must be a U.S. Citizen

Other Qualifications
• AA degree/2 year technical school in appropriate field and 3 years of experience substitutes for 7 years of experience.
• Prior military experience desired, not required.
• Must be physically fit.
• Electronics repair skills down to the component level.
• Good interpersonal skills to work with customers and other unit personnel
• Good analytical and problem solving skills
• Good communication skills
• Good time management and organizational skills
• Ability to resolve hardware and equipment problems
• Willingness to travel
 
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