Workshop Manager

Location:	Near Airport, Iraq, Middle East
Job Type:	Contract
Posted:	3rd Mar 2009
Closing Date:	1st Jan 2009
Posted By:	RM Asia Group
Details:
Workshop Manager RM Asia Group of Companies Job Title: Workshop Manager / Controller, After Sales Location: Iraq RM Asia Group is a partner in the development of South East Asia, Asia and Africa, uniquely positioned to promote economic development. We are a global aid and development dealer for Ford Motor Company and sell/modify vehicles for use by humanitarian and development non-governmental organizations, government and commercial businesses. We operate in an expanding and dynamic international environment of general trading and service operations in emerging markets. Key responsibilities of the post: • Base in Iraq, to manage a work force of mainly Iraqi Nationals and optimize the workshop through puts while maintaining high R.F.T.F. standards. • Advise and report on vehicle faults and servicing requirements noticed while working on vehicles, including future service/repair requirements. • Ensure the effective use of equipment and other resources to ensure the highest productivity. • Minimize non-revenue time by efficient organization of the technicians and their work, reporting and recording all such non-revenue activity time. • Ensure a fair distribution of work between all technicians commensurate with skills and experience. • Minimize unnecessary customer expense while ensuring that all necessary work and preventative maintenance is undertaken. • Ensure safe and reliable use and maintenance of equipment. • Ensure staffs take all precautions necessary affecting health and safety in the workshop. Ideal candidates will possess: • Technical qualifications and the ability to apply knowledge in the workplace • At least 3 years Workshop management experience. • Good all round technical skills required for both light and heavy commercial vehicles. • Ability to explain repairs and work undertaken to customers, discuss issues of a technical nature, and when required, to agree workable solutions to customer problems. • Ability to maintain personal technical knowledge and skills and remain up to date on best working practices. • Skills and qualities to mentor, coach, supervise and motivate a labor force. • Skills to identify strengths, weaknesses, training needs and other support required by technician and workshop staff. • Patience, empathy and a calm and organized approach to problem solving. Interested candidates please send your resume and covering note outlining your relevant experience, current and expected salary & benefits quoting reference WM/IQ/AIJ Please note that due to high volume response, we are only in a position to contact shortlisted candidates

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